Fire Technician

Business Unit: Discovery Central Services

Function: Facilities

Date: 8 May 2024

Job Details

Job Profile Title

BMS|Fire Technician Team Leader

Discovery Track

☐Specialist ☒Management

Discovery Job Level

Team Leader

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Purpose

The CRES BMS/Fire Technician Team Leader collaborates with the team and various providers to ensure the efficient and reliable operation of fire and BMS systems and contributes to the overall functioning of the Discovery premises.

Key Outputs may include but are not limited to:

Strategic Planning and Execution

Implement strategic plans to ensure operational costs are kept within budget, taking into consideration company requirements and industry best practices.
Identify business opportunities, market trends and competitive landscapes to inform strategic decision making.

Operational Oversight

Provider management by overseeing operations of inhouse and specialized outsourced providers, ensuring, SLA adherence, high quality services and customer/stakeholder satisfaction.
Implement and optimize operational processes to improve efficiency, reduce costs and enhance service delivery.
Participate in provider selection, to ensure optimal service levels and value for money for services rendered.

Stakeholder Experience

Focus on enhancing the overall experience across within technical operations ensuring customer satisfaction.
Implement improvements to meet and exceed customer expectations therefore enhancing stakeholder experience.

Financial Management and Provider Management

Administer cost control and financial forecasts, as well as financial reporting for the cost Centre in technical operations.
Scrutinize costs to make informed business decisions and drive cost prudence without compromising standards and service.

Compliance and Risk Management

Ensure that operational compliance is aligned and implemented with industry regulations, legal requirements and company policies and audits.
Highlight risks and findings to develop contingency plans to address potential issues.

Project Management

Establish scope with relevant stakeholders to ensure successful project objectives.
Manage the effective implementation of project deliverables.
Deliver effective communication and foster strong partnerships with key stakeholders.

Management of the function

Team management - Lead and motivate a diverse team fostering a collaborative and high-performance work culture.
Maintain accurate data records, via dashboards and relevant management reports for your portfolio.

Job / Role Requirements

Work Experience

Required

Minimum 5 years Fire experience in the managing a premises fire systems and team

+2 years Computer skills and proficient in Microsoft packages, Facilities management software.

Preferred (would be advantageous)

Data center experience

Education / Qualifications / Accreditations with Professional Body
Required	Commissioner Must have driver license and own vehicle
Preferred (would be advantageous)	Qualification in Facilities Management
Professional Registration	SAQC registration

Technical Skills or Knowledge

Required

Gas suppression

Detectors

Fire Phone

Fire sprinkler systems

BMS knowledge

Preferred (would be advantageous)

BMS

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.